France Pare-Brise (FPB) is the replacement and repair specialist of automotive glasswork and of all the elements supporting visibility in vehicles: windows, optics, cameras and more generally driving assistance.
With an impressive network of 370 centres, Critizr has enabled their whole team to be more Customer obsessed.
Léa Bernard, Marketing & Customer Relations Director says:
"It was important for the solution to create a strong partnership between the head office teams and the centres in order to delight the customer, convey trust and showcase expertise"
Want to know how they're doing it? Download the case study to find out!
