Fashion and Beauty Industry cheat guide:
How Understanding Customer Obsession Ensures Success.
Using Forrester research commissioned by Goodays.
If your business has survived COVID-19 and the ‘Death of the High Street’ - what’s your next move to ensure further success?
Times have changed, and customer strategies that once worked to overcome past challenges won’t cut it in today’s world as we enter a realm of higher demand for digitalisation, brand convenience and customer frugality.
So how do you differentiate yourself from the competition and succeed in the long term?
- Understand why the Fashion and Beauty Industry needs to become customer-obsessed.
- See why the fashion and beauty industry's behemoths Boots, Pimkie, and John Lewis are named as our top 3 leaders.
- Find out how Pimkie and Goodays are empowering store teams to ensure a seamless customer experience.