--- title: [Webinar Replay] 'WhatsApp-ening' in Retail? description: Discover how to use WhatsApp to increase sales and customer loyalty across your stores and hear first-hand how Carrefour uses WhatsApp to drive sales, footfall, and shopper loyalty. image: https://community.goodays.co/hubfs/whatsapp_webianr_goodays.png --- [![Goodays](https://community.goodays.co/hubfs/logo-goodays-black-2.svg)](https://goodays.co/en) Solutions ### Solutions Solve your most critical customer experience challenges ### By industry - [Banking](https://goodays.co/industries/banking) - [DIY, Home and Garden](https://goodays.co/industries/diy-home-garden) - [Electrical and Building Materials](https://goodays.co/industries/b2b) - [Fashion](https://goodays.co/industries/fashion) - [Grocery](https://goodays.co/industries/grocery) - [Automotive](https://goodays.co/industries/automotive) - [Optical](https://goodays.co/industries/optical) [Customers](https://community.goodays.co/en/customers) Resources ### Resources The latest news and content to guide you on your customer experience journey ### [Learn E-books, webinars, infographics and more](https://community.goodays.co/en/learn) ### [Discover Dive into our blog and get to know Goodays](https://community.goodays.co/en/blog) Company ### Company We create more human experiences and unlock better commerce for everyone ### [Life at Goodays Our story, management team, investors and culture](https://goodays.co/life-at-goodays) ### [Join us Our open roles, benefits and recruitment process](https://goodays.co/join-us) [Log in](https://app.goodays.co/pro/login/) [Book an intro](https://community.goodays.co/goodays-plan-call) [![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg) Back](https://community.goodays.co/en/learn) # \[Webinar Replay\] 'WhatsApp-ening' in Retail? ![](https://community.goodays.co/hubfs/whatsapp_webianr_goodays.png) ![Photo of Hazel Morton](https://community.goodays.co/hubfs/Hazel.png) #### Hazel Morton Head of Growth Marketing [![smartmockups\_l1xks8wt](https://community.goodays.co/hs-fs/hubfs/smartmockups_l1xks8wt.jpg?width=573&name=smartmockups_l1xks8wt.jpg)](https://business.critizr.com/en/landing/innovation-webinar/whatsapp) [Discover how to use WhatsApp to increase sales and customer loyalty across your stores and hear first-hand how Carrefour uses WhatsApp to drive sales, footfall, and shopper loyalty.](https://community.goodays.co/en/landing/innovation-webinar/whatsapp)     Like the article? 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