---
title: "Fashion Case study: Jules"
description: Explore how Jules Rebecca Smith at Goodays leverages a network of 563 stores to deliver top-tier, sustainable customer experiences. Discover insights and success stories.
image: https://community.goodays.co/hubfs/Jules%20case%20study.png
---

 Jules has an impressive network of 563 stores and builds its success on its ability to deliver the most sustainable and remarkable customer experience.

[![Goodays](https://community.goodays.co/hubfs/logo-goodays-black-2.svg)](https://goodays.co/en)

Solutions

### Solutions

 Solve your most critical customer experience challenges

### By industry

- [Banking](https://goodays.co/industries/banking)
- [DIY, Home and Garden](https://goodays.co/industries/diy-home-garden)
- [Electrical and Building Materials](https://goodays.co/industries/b2b)
- [Fashion](https://goodays.co/industries/fashion)
- [Grocery](https://goodays.co/industries/grocery)
- [Automotive](https://goodays.co/industries/automotive)
- [Optical](https://goodays.co/industries/optical)

[Customers](https://community.goodays.co/en/customers)

Resources

### Resources

 The latest news and content to guide you on your customer experience journey

### [Learn E-books, webinars, infographics and more](https://community.goodays.co/en/learn)

### [Discover Dive into our blog and get to know Goodays](https://community.goodays.co/en/blog)

Company

### Company

 We create more human experiences and unlock better commerce for everyone

### [Life at Goodays Our story, management team, investors and culture](https://goodays.co/life-at-goodays)

### [Join us Our open roles, benefits and recruitment process](https://goodays.co/join-us)

[Log in](https://app.goodays.co/pro/login/) [Book an intro](https://community.goodays.co/goodays-plan-call)

[![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg) Back](https://community.goodays.co/en/learn)

# Fashion Case study: Jules

![](https://business.critizr.com/hubfs/Jules%20case%20study.png)

![Photo of Laura Spitz](https://community.goodays.co/hubfs/id_laura_spitz.png)

#### Laura Spitz

 Marketing Manager - France

### [Jules has an impressive network of 563 stores and builds its success on its ability to deliver the most sustainable and remarkable customer experience.](https://community.goodays.co/en/customers/jules-uses-critizr-to-make-cx-and-nps-their-strategic-focus)

 

 Like the article? Spread the word

[![Share on Facebook](https://community.goodays.co/hubfs/2023-new_theme/facebook.svg)](http://www.facebook.com/share.php?u=https%3A%2F%2Fcommunity.goodays.co%2Fen%2Flearn%2Fcase-study-jules%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://community.goodays.co/hubfs/2023-new_theme/linkedin.svg)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcommunity.goodays.co%2Fen%2Flearn%2Fcase-study-jules%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://community.goodays.co/hubfs/2023-new_theme/twitter.svg)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fcommunity.goodays.co%2Fen%2Flearn%2Fcase-study-jules%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fcommunity.goodays.co%2Fen%2Flearn%2Fcase-study-jules%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Fashion%20Case%20study%3A%20Jules)

## Get started with Goodays

 Let's make all of your days, Goodays.

[Book an intro](https://community.goodays.co/goodays-plan-call) [Talk to sales](https://community.goodays.co/goodays-plan-call)

## Previously on this subject

[![](https://community.goodays.co/hubfs/Jack_stratten_insider_trends_Goodays.png)](https://community.goodays.co/en/learn/jack-stratten_presentation)

### [Jack Stratten, Insider Trends Presentation](https://community.goodays.co/en/learn/jack-stratten_presentation)

[Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/learn/jack-stratten_presentation)

[![](https://community.goodays.co/hubfs/store%20success%20%281%29.png)](https://community.goodays.co/en/learn/the-ultimate-guide-to-store-success)

### [The Ultimate Guide to Store Success](https://community.goodays.co/en/learn/the-ultimate-guide-to-store-success)

[Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/learn/the-ultimate-guide-to-store-success)

[![](https://community.goodays.co/hubfs/Peter_cross_Webinar_goodays.png)](https://community.goodays.co/en/learn/mind-the-gap-webinar-widget)

### [\[Webinar Replay\] Why store teams have the answers to your retail challenges](https://community.goodays.co/en/learn/mind-the-gap-webinar-widget)

[Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/learn/mind-the-gap-webinar-widget)

## Sign up for our newsletter

 Hear about our upcoming events and read the latest success stories from our clients.

![logo white goodays](https://community.goodays.co/hubfs/2023-new_theme/Union.svg)

### Platform

- [Developers](https://apidocs.critizr.com/docs)

### Solutions

- [Banking](https://goodays.co/industries/banking)
- [DIY, Home and Garden](https://goodays.co/industries/diy-home-garden)
- [Electrical and Building Materials](https://goodays.co/industries/b2b)
- [Fashion](https://goodays.co/industries/fashion)
- [Grocery](https://goodays.co/industries/grocery)
- [Automotive](https://goodays.co/industries/automotive)
- [Optical](https://goodays.co/industries/optical)

### Resources

- [Learn](https://community.goodays.co/en/learn)
- [Discover](https://community.goodays.co/en/blog)
- [Customers](https://community.goodays.co/en/customers)

### Company

- [Life at Goodays](https://goodays.co/life-at-goodays)
- [Join us](https://goodays.co/join-us)

English

- [French](https://community.goodays.co/fr/apprendre)

- [Home](https://goodays.co/)
- [Life at Goodays](https://goodays.co/life-at-goodays)
- © 2023 Goodays

<https://www.linkedin.com/company/goodays> <https://twitter.com/Goodays_UK> <https://www.instagram.com/goodays_hq/>