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[Case Study] Unibail-Rodamco-Westfield

Unibail-Rodamco-Westfield roll out global CX Strategy with Goodays
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Rebecca Smith

Senior International Marketing and Brand Manger, Goodays

URW (Owner of the Westfield brand) wanted to implement a Customer Experience Management Platform that aligned with their customer-centric values, rebuild a strong and emotional bond with customers and instil a culture of customer-centricity across the entire business. By partnering with Goodays, they were able to achieve this. Download the Case Study to learn more. 

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