--- title: "Store Associates: Your Biggest Customer Champions [Infographic]" description: "INFOGRAPHIC: Taken from our latest Retail Week report, we take a look at how front line staff are championing the customer and becoming retailers secret CX weapon." image: https://community.goodays.co/hubfs/AdobeStock_141732823.jpeg --- [![Goodays](https://community.goodays.co/hubfs/logo-goodays-black-2.svg)](https://goodays.co/en) Solutions ### Solutions Solve your most critical customer experience challenges ### By industry - [Banking](https://goodays.co/industries/banking) - [DIY, Home and Garden](https://goodays.co/industries/diy-home-garden) - [Electrical and Building Materials](https://goodays.co/industries/b2b) - [Fashion](https://goodays.co/industries/fashion) - [Grocery](https://goodays.co/industries/grocery) - [Automotive](https://goodays.co/industries/automotive) - [Optical](https://goodays.co/industries/optical) [Customers](https://community.goodays.co/en/customers) Resources ### Resources The latest news and content to guide you on your customer experience journey ### [Learn E-books, webinars, infographics and more](https://community.goodays.co/en/learn) ### [Discover Dive into our blog and get to know Goodays](https://community.goodays.co/en/blog) Company ### Company We create more human experiences and unlock better commerce for everyone ### [Life at Goodays Our story, management team, investors and culture](https://goodays.co/life-at-goodays) ### [Join us Our open roles, benefits and recruitment process](https://goodays.co/join-us) [Log in](https://app.goodays.co/pro/login/) [Book an intro](https://community.goodays.co/goodays-plan-call) [![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg) Back](https://community.goodays.co/en/blog) # Store Associates: Your Biggest Customer Champions \[Infographic\] ![Customer Champions Infrographic ](https://business.critizr.com/hubfs/AdobeStock_141732823.jpeg) ![Photo of Laura Spitz](https://community.goodays.co/hubfs/id_laura_spitz.png) #### Laura Spitz Marketing Manager - France You may have seen recently we worked with Retail Week to produce a special report, 'Customer Champions: How to make your frontline staff your secret CX weapons'. If you missed it, don't worry you can [find it here.](https://community.goodays.co/en/landing/ebook/customer-champions-with-retail-week) But, we also wanted to highlight some of the key insights and best retailers quotes we saw in the report in this handy infographic - check it out below.  Like the article? 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[Book an intro](https://community.goodays.co/goodays-plan-call) [Talk to sales](https://community.goodays.co/goodays-plan-call) ## Previously on this subject [![](https://community.goodays.co/hubfs/who%20or%20what%20is%20your%20retail%20inspiration%20video%20goodays.png)](https://community.goodays.co/en/blog/retail-experts-who-or-what-is-your-biggest-retail-inspiration) ### [Retail experts: Who, or what, is your biggest retail inspiration?](https://community.goodays.co/en/blog/retail-experts-who-or-what-is-your-biggest-retail-inspiration) [Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/blog/retail-experts-who-or-what-is-your-biggest-retail-inspiration) [![](https://community.goodays.co/hubfs/What%20do%20you%20feel%20positive%20about%20in%20retail.png)](https://community.goodays.co/en/blog/the-great-retail-optimists-why-its-not-all-doom-and-gloom) ### [The Great Retail Optimists: Why it's not all doom and gloom.](https://community.goodays.co/en/blog/the-great-retail-optimists-why-its-not-all-doom-and-gloom) [Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/blog/the-great-retail-optimists-why-its-not-all-doom-and-gloom) [![What are the top 3 things customers are looking for from brands?](https://community.goodays.co/hubfs/What%20are%20the%20top%203%20things%20customers%20are%20looking%20for%20from%20brands%20%282%29.png)](https://community.goodays.co/en/blog/what-are-the-top-3-things-customers-are-looking-for-from-brands-in-2023) ### [What are the top 3 things customers want from brands in 2023?](https://community.goodays.co/en/blog/what-are-the-top-3-things-customers-are-looking-for-from-brands-in-2023) [Read client story ![](https://community.goodays.co/hubfs/2023-new_theme/back-arrow.svg)](https://community.goodays.co/en/blog/what-are-the-top-3-things-customers-are-looking-for-from-brands-in-2023) ## Sign up for our newsletter Hear about our upcoming events and read the latest success stories from our clients. ![logo white goodays](https://community.goodays.co/hubfs/2023-new_theme/Union.svg) ### Platform - [Developers](https://apidocs.critizr.com/docs) ### Solutions - [Banking](https://goodays.co/industries/banking) - [DIY, Home and Garden](https://goodays.co/industries/diy-home-garden) - [Electrical and Building Materials](https://goodays.co/industries/b2b) - [Fashion](https://goodays.co/industries/fashion) - [Grocery](https://goodays.co/industries/grocery) - [Automotive](https://goodays.co/industries/automotive) - [Optical](https://goodays.co/industries/optical) ### Resources - [Learn](https://community.goodays.co/en/learn) - [Discover](https://community.goodays.co/en/blog) - [Customers](https://community.goodays.co/en/customers) ### Company - [Life at Goodays](https://goodays.co/life-at-goodays) - [Join us](https://goodays.co/join-us) English - [French](https://community.goodays.co/fr/apprendre) - [Home](https://goodays.co/) - [Life at Goodays](https://goodays.co/life-at-goodays) - © 2023 Goodays