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Are you ready to take your DIY, home, and garden brand's customer experience to new heights in 2024?
Your journey begins here with the ultimate CX Cheat Guide.
Discover the five powerful strategies that will transform your brand into a customer experience sensation.
🔧 Who Will Benefit from this guide:
Cheat Guide
Wednesday, november 8 2023
Gone are the days when customer satisfaction was just a buzzword for marketing and customer service teams. Today, it's a rallying cry that echoes through every corner of your organisation, from the sales floor to the boardroom. It's everyone's game now!
But here's the million-dollar question: How do you ignite a company-wide customer satisfaction movement?
In this exclusive Goodays Guide, we're revealing the seven game-changing steps that will skyrocket your brand's customer satisfaction to new heights.
Customer Loyalty and Satisfaction
Tuesday, september 5 2023
Video
URW (Owner of the Westfield brand) wanted to implement a Customer Experience Management Platform that aligned with their customer-centric values, rebuild a strong and emotional bond with customers and instil a culture of customer-centricity across the entire business. By partnering with Goodays, they were able to achieve this. Download the Case Study to learn more.
Case Study
Friday, july 28 2023
Carrefour Belgium creates faster feedback loops and engages franchisees.
Monday, june 19 2023
In this ebook:
Exclusive 1st party data from over 300 stores.Insights and analysis of in-store activities across multiple retail sectors and locations.
Customer Experience
Thursday, march 16 2023
Retail Trends and Innovations
Friday, october 21 2022
Tuesday, october 11 2022
Discover how Goodays has enabled France Pare-Brise's (the replacement and repair specialist of automotive glasswork) impressive network of 370 centres to be more customer-obsessed.
Discover now >>
Wednesday, august 26 2020
How Monoprix engages the entire company, shop-floor to boardroom, in customer feedback management and CX.
https://business.critizr.com/en/case-study/monoprix
Monday, march 2 2020
How Eram relies on customer feedback to improve customer experience
https://business.critizr.com/en/case-study/eram
Tuesday, march 26 2019
View more articles
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